Privacy Policy
Last updated: October 7, 2026
This Privacy Policy explains what information Supernova Apps, LLC collects when you use our apps, including Nyx AI, and our websites, how we use and share it, and the choices and rights you have. By using the Services, you acknowledge this Privacy Policy.
1. Who we are
Supernova Apps, LLC (“Supernova Apps,” “we,” “us,” or “our”) develops and operates consumer software applications, including Nyx AI, and the website at sprnv.co (together, the “Services”). We are the company responsible for the personal information described in this Privacy Policy (the “data controller” under EU and UK law).
Supernova Apps, LLC, 2810 N Church St STE 90416, Wilmington, DE 19802, United States. Email: [email protected].
2. Information we collect
Information you provide
- Account information. When you sign in with Apple, Google, or email, we receive your email address and a unique account identifier, and your name if you choose to share it. If you use Apple’s “Hide My Email,” we receive a private relay address instead of your email address.
- Photos and content. Photos you select or take in the app, any text you enter, and the videos and images generated from them (“Generated Content”).
- Support communications. Your email address, the content of your messages, your Account ID, and anything else you choose to send us.
Information collected automatically
- Device and usage information: device model, operating system and app version, language, time zone, app interactions (for example, templates viewed, generations started and completed, features used), and app or installation identifiers.
- Diagnostics: crash logs and performance data.
- Approximate location: country or region derived from your IP address. We do not collect precise location.
- Advertising identifier: we access your device’s advertising identifier only if you allow tracking through Apple’s App Tracking Transparency prompt.
Purchase information
In-app purchases and subscriptions are processed by Apple. We never receive your payment card details. Apple and our purchase-management tools provide us with transaction information such as the product purchased, price and currency, purchase date, subscription status, renewals, cancellations, and transaction identifiers.
3. How Nyx AI handles your photos
We built Nyx AI so that your photos are used only to create what you ask for:
- We use the photos you upload only to generate the content you request and to provide related features, such as showing your results in Projects and regenerating a result.
- To generate content, your photo and the selected template are sent to third-party AI service providers that process them on our behalf. Before your photos are shared with these providers, the app asks for your permission. These providers may process your content only to provide the service to us and under contractual confidentiality and data-protection obligations; we do not permit them to use your photos for their own purposes.
- The AI may analyze facial features in your photo only to apply the selected effect. We do not use your photos for facial recognition, to identify you, or to create biometric templates.
- We do not sell your photos or Generated Content, we do not use them for advertising, and we do not use them to train our own AI models.
- Photos are kept only as long as needed to generate and display your content. Generated Content stays in your account until you delete it or delete your account (see Data retention).
Only upload photos that you own or have permission to use, and do not upload photos of other people without their consent.
4. How we use information
- To provide, operate, and maintain the Services, including generating content.
- To create and manage your account, process purchases, and manage subscriptions, tokens, and rewards.
- To respond to your requests and provide customer support.
- To keep the Services safe and secure, prevent fraud and abuse, and enforce our Terms of Use, including our content rules.
- To understand how the Services are used, fix problems, and improve features.
- To send service messages and, if you opt in, notifications about new templates and offers. You can turn off notifications at any time in your device settings.
- To measure the performance of our marketing, where you have allowed it.
- To comply with law and respond to lawful requests.
5. Legal bases (EEA, UK, and Switzerland)
If you are in the EEA, the UK, or Switzerland, we process personal data on these bases:
- Contract — to provide the Services you request, including generating content and processing purchases.
- Consent — for sharing your photos with AI providers, push notifications, and tracking. You can withdraw consent at any time.
- Legitimate interests — to secure and improve the Services, prevent fraud and abuse, and understand usage, where these interests are not overridden by your rights.
- Legal obligation — to keep records and respond to lawful requests.
7. Data retention
- Account information is kept while your account is active.
- Photos are kept only as long as needed to generate and display your content, and Generated Content until you delete it or your account.
- After you delete your account, we delete or anonymize your personal information, including photos and Generated Content, within 30 days, except where we must keep certain records (for example, transaction records) to comply with legal obligations, resolve disputes, or enforce our agreements.
- Support messages are kept as long as needed to resolve your request and for a reasonable period afterward for record-keeping.
8. Your choices and rights
- Delete your account at any time in Nyx AI: Settings → Delete account. You can also email us from the address linked to your account. Deleting your account does not cancel an App Store subscription — manage subscriptions in your Apple ID settings.
- Photo access: change it in iOS Settings → Nyx AI → Photos.
- Notifications: turn them off in iOS Settings → Notifications.
- Tracking: change it in iOS Settings → Privacy & Security → Tracking.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email [email protected] from the address linked to your account and include your Account ID (Nyx AI → Settings). We will respond within the time required by law, typically within 30 days. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.
9. Additional information for U.S. residents
Residents of California and other U.S. states with privacy laws have the right to know what personal information we collect and how we use and disclose it, to access, correct, and delete it, and to opt out of the “sale” or “sharing” of personal information for targeted advertising. We do not sell personal information. Where we use advertising measurement partners, we do so only if you allow tracking, and you can opt out at any time in your device settings or by contacting us.
In the past 12 months we have collected the categories described in Information we collect: identifiers, commercial information (purchases), internet or other electronic activity (usage and diagnostics), approximate location, and user content such as photos. We use them for the purposes in How we use information and disclose them only as described in How we share information. We do not use sensitive personal information to infer characteristics about you.
You may use an authorized agent to make a request; we may need to verify your identity and the agent’s authority. We will not discriminate against you for exercising your rights.
10. Children
The Services are not directed to children under 13 (or under 16 in the EEA and the UK), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact [email protected] and we will delete it.
11. Security
We use administrative, technical, and organizational measures designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
12. International transfers
We are based in the United States, and our service providers may process information in the United States and other countries. When we transfer personal data from the EEA, the UK, or Switzerland, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.
13. Third-party services
The Services may contain links to or integrations with services we do not operate, such as the App Store, Sign in with Apple, Google Sign-In, TikTok, and Instagram. Their privacy practices are governed by their own policies.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new “Last updated” date and, if the changes are material, notify you in the app or by other appropriate means.
15. Contact us
Questions or requests about this Privacy Policy: [email protected], or write to Supernova Apps, LLC, 2810 N Church St STE 90416, Wilmington, DE 19802, United States. App support: Nyx AI Support.